We Generally CANNOT…
Go up or down steep hills
Lift items over fences or bushes
Set up in gravel or dirt
Go up or down flights of stairs
Also see...
Preparing for us to retrieve your items
And not all of our items fit in elevators, stairways or doorways!
Pay attention to your item's dimensions, found in the Logistics section of its description on our website.
Before we arrive with your items, decide on the BEST installation location.
Asking us to move partially or fully installed
equipment will result in fees of up to 50% of the rental cost.
Prepping Your Site & Other Important Info
Unlock gates, doors and entryways prior to our arrival.
Entry-points need to be at least 62” wide for dunk tanks and most inflatable attractions.
Remove the middle bar from double-door frames (if applicable) for indoor set ups prior to our arrival.
Inflatables and amusement rides cannot be set up under utility lines,
low-hanging tree branches or too close to buildings.
Grass should be mowed 2 days prior to set up,
not the night before or the day of delivery.
Shut off all sprinkler systems while you have your rental(s) on site.
Mark underground utilities, including sprinkler systems. Call 811 to find underground utilities.
The set up area should be mostly flat and at least 10 feet away from pools and bodies of water.
Rentals must be shut down and covered up during heavy rains and winds that exceed 15 miles per hour.
Follow all directions and posted warning signs.
Clean up any dog or other animal droppings prior to our arrival.
We may refuse to set up or drop off if there is a mess.
Add at least 3 more feet to all dimensions when calculating the space needed
to operate amusement attractions and set up tents.
Wipe the items down prior to retrieval/return to avoid cleaning fees.
Also see...
Preparing for us to retrieve your items
Prepping for your delivery